copied from vagsg. very interesting.

[Guest hippo]

This thread is about the unprofessional behavior of VCS. The workshop or service department in particular.

I have just collected my car on Monday: 12th Feb.

This morning(14th) I went to put items into my car's driver rear pocket. I FOUND:

2 CNY cards belonging to SOMEONE ELSE. No one else got into the back of my car and NO ONE would put items into the back.

I called my SE up to see if the items were placed by her. She said NO there wasn't anything from her. She requested me to open the 2 PINK letters which i did and I found that it belongs to someone in this forum.

I have gotten in touch with this person and from our discussion it has been established that(I shall call him person AAA)

AAA had rejected his previous car's seats as they were faulty in some way.

He left the car with the workshop for half day and then came back. It is not confirmed that VCS has changed both front and back but definitely the only explanation is that the workshop people who changed it out but shall we say, weren't careful enough to 'remove incriminating evidence'. Thus the CNY cards.

Conclusion: VCS changed out AAA's seats due to some fault. To replace the seats, they took MINE.

If it weren't for the cards(Thanks to AAA), I would have been hoodwinked into accepting a new car that wasn't.

I am NOT going to accept a car that is NOT 100% new. I paid for a new car, I shall get one. If it means writing in to the media or to Germany, I'm going to raise hell for them.

Any of you going down to VCS tomorrow seeing a guy shouting around 1-2pm plus, that's going to be me. Not in a good mood obviously.

How many of our cars have had parts swapped out?

How many parts in my car have been changed that I have yet to detect?

We trust a brand. We buy a NEW car. Obviously Disgraceful.

I don't even know what's new and what's not in my car now.

[Guest jtang]

This is a disgrace on VCS! I would have gone down to bang on the manager's table all the to the top German fella (president of VCS).

Hopefully this practice is not widespread in our local car industry...C&C included.

[Guest blackmercs]

Tsk tsk!!! This is sad!! Waiting for my buddy to do a write out abt his experience for the 60k servicing recently. Similiarly if this morn u see a handsome guy shouting at Pandan Loop he is my buddy.

[Guest snsd555]

Tsk tsk!!! This is sad!! Waiting for my buddy to do a write out abt his experience for the 60k servicing recently. Similiarly if this morn u see a handsome guy shouting at Pandan Loop he is my buddy.

HAHAHAHAHA blackmerc you really crack me up.

on a more serious note, vcs must be crazy to do something like that. did they really think no one will find out??

[g8crasher]

Ooooh this is some crazy $#!t going on right there.. *will sit quietly in corner awaiting verdict*

[Guest C350]

This thread is about the unprofessional behavior of VCS. The workshop or service department in particular.

I have just collected my car on Monday: 12th Feb.

This morning(14th) I went to put items into my car's driver rear pocket. I FOUND:

2 CNY cards belonging to SOMEONE ELSE. No one else got into the back of my car and NO ONE would put items into the back.

I called my SE up to see if the items were placed by her. She said NO there wasn't anything from her. She requested me to open the 2 PINK letters which i did and I found that it belongs to someone in this forum.

I have gotten in touch with this person and from our discussion it has been established that(I shall call him person AAA)

AAA had rejected his previous car's seats as they were faulty in some way.

He left the car with the workshop for half day and then came back. It is not confirmed that VCS has changed both front and back but definitely the only explanation is that the workshop people who changed it out but shall we say, weren't careful enough to 'remove incriminating evidence'. Thus the CNY cards.

Conclusion: VCS changed out AAA's seats due to some fault. To replace the seats, they took MINE.

If it weren't for the cards(Thanks to AAA), I would have been hoodwinked into accepting a new car that wasn't.

I am NOT going to accept a car that is NOT 100% new. I paid for a new car, I shall get one. If it means writing in to the media or to Germany, I'm going to raise hell for them.

Any of you going down to VCS tomorrow seeing a guy shouting around 1-2pm plus, that's going to be me. Not in a good mood obviously.

How many of our cars have had parts swapped out?

How many parts in my car have been changed that I have yet to detect?

We trust a brand. We buy a NEW car. Obviously Disgraceful.

I don't even know what's new and what's not in my car now.

I will Jump too! Sad to hear that....

[Guest kclee]

newbie here.

what is VCS?

[Guest jon]

newbie here.

what is VCS?

Volkswagen Centre Singapore......

[Guest kclee]

thanks

i hope this doesn't happen to C&C.

dont know if they will swap out part s from my car to othe car or not

[Guest blackmercs]

thanks

i hope this doesn't happen to C&C.

dont know if they will swap out part s from my car to othe car or not

Welcome!! U wont know till u found some greeting cards!! Whats yr ride?

[Guest kclee]

current one is a 3year W211 E200.

trading in for a 1 year old w212 E250 soon

can't wait!

[Guest Yap ST]

current one is a 3year W211 E200.

trading in for a 1 year old w212 E250 soon

can't wait!

Welcome KC!!!

Join us on our monthly GTG!

CU!

[Guest jtang]

Case closed this afternoon. Apparently the TS is happy with the settlement & is bound by an agreement not to comment on it. The thread is now closed...it's anybody's guess about the outcome.

[Guest bbwannabe]

wah... TS must be stuffed with a lot of money by VCS or given free serving and repairs for the next ten years sia. haha...

at least VCS to settle, good enough bah.

still... have to watch out for them.

[Guest zerod]

my friend collect his passat today... heard from the SE that VCS offered to change the seats and some candies and requested the thread/issue to be removed.

[Guest mvdennis]

sad that people are only willing to do the 'right thing' when there are threats on the table.

[Guest darkavenger]

I don't think this is good enough.... it appears that they were suay enough to be discovered..... if they really want to show that they mean business, let the community know what they had done to compensate and to allow the community form their own judgement.... as of now, I do not have faith in getting anything from VCS.

[Guest arshavin]

i never have faith in VCS due to their famous gear box problems but i do like their Golf GTI

[Guest zerod]

actually their DSG issue is software fixable... both my friends driving with DSG 7 spd also no prob.. got one they did the gearbox software customization for him base on the blackbox data and his prob is fixed. The other issue is also with the dry DSG but now they are mostly using the wet DSG for high torque models so shd be fine.

i just find VCS selling their cars like nissan sunny in the past.. lelong sale... so many on the road but parts still ex.

[Guest kepiting1sg]

I don't think this is good enough.... it appears that they were suay enough to be discovered..... if they really want to show that they mean business' date=' let the community know what they had done to compensate and to allow the community form their own judgement.... as of now, I do not have faith in getting anything from VCS.[/quote']

Though heard so much about the "Flash of Death" in their dry DSG, Unker still went to their showroom twice last year.

Both times went there to molest the Touareg for >15 mins and not even a single "F$#king SE attended to me!

The 2nd trip my wifey told me let's head for the doors!

[Guest Wishbone]

i never have faith in VCS due to their famous gear box problems but i do like their Golf GTI

The "flash of death" only happened to the new 7 speed gearboxes. The GTI is still using the ever reliable 6 speed DSG. As long as periodically change the DSG oil, it will never give you problems. I love my GTI, the best zip around car ever.