steering veering to left

[hellokitty]

Hi, just bought a pre owned merc c180 fl from Republic auto. Went for vicom check on my own to get a peace of mind and was told the steering is veering to the left. Car is two years old and is maintained by c&c. The next servicing is Jun 2014. Can brothers here advise whether I can go back to c&c to ask them to rectify? Do I need to hay?

[hellokitty]

Sorry, I meant do I need to pay?

[blackmercs]

Sorry, I meant do I need to pay?

This is a common issue, do a search in the forum. If The car is still under warranty and with the new lemon law, i dont think you need to pay at all.

[hellokitty]

Thanks bro. I just called Republic auto and they told me to bring the car in for them to do some adjustments on Monday. Hope it will be rectified.

[Wishbone]

Go my new car last year, steering veer left, went to complain, SE says normal, every Mercs like that one. I did not accept the explanation, SE bopian, say they can try to do, but must make next appointment and prepared to leave car for the entire day because need to replace the fix bolts for the alignment bolts before they can start alignment. I said ok, made appointment a week later, got the veer left issue fixed free of charge. Got the car wheel alignment readouts in hardcopy before and after alignment. The readings were greatly improved.

[hellokitty]

Thanks for the info, wishbone. Will ask them for the readings. My agent say need only half hour to tune, dunno whether they will do a proper job, now that it seems should take much longer than that.

[hellokitty]

Went down yesterday but problem still exist. Will go down one more time tomorrow. So tiring

[Tigershark]

the fix can be quite easy, if they replaced the castor bolts, then realign.

[hellokitty]

Thanks. Guess will have to resort to telling them to do that.

[Wishbone]

Thanks. Guess will have to resort to telling them to do that.

 

 

My SE told me that currently most Mercs are installed with fixed caster bolts direct from Germany because they do not want anyone to screw with the alignment. My car took the whole day at C&C to align, most of the time taken to replace the fixed before they even start the alignment procedures. If only half an hour, then, most probably, nothing was done. Get them to show you the before and after alignment records.

[hellokitty]

Republic auto workshop cannot fix the problem. They booked an appointment with c&c pandan loop. Was told will have to leave the car there for at least a day or two. Anyone can advise whether they will provide replacement car?

[Tigershark]

O.o really need two days?

[hellokitty]

Think they quoted on the high side. If wishbone took one day, probably will be the same. Wishbone, can share whether they offered a replacement car while they fix it?

[robin1_sg]

Republic auto workshop cannot fix the problem. They booked an appointment with c&c pandan loop. Was told will have to leave the car there for at least a day or two. Anyone can advise whether they will provide replacement car?

2days to do alignment? do a search on my previous post, I did mine within an hour. Car is a moving straight as a ruler till today.

[Wishbone]

Mine took 1 day at Pandan. Left my car there in the morning, took a cab to work and then took a cab to collect after work. No replacement car provided.

[hellokitty]

Thanks. Going down on Monday. Hope the issue can be resolved.

[keith]

Cool man you guys at least solve it for free i bang table dont know like what still Cnc refuse to get it fix for me sigh

[keith]

I will try banging table again at the mercedes center soon and ask them to get it fix. Else i guess will have to go outside and get it done any place to recommend ?

[Merceman]

If anyone telling you that our roads are not flat and slanted one side, and is very normal for a car veering to one side, do not believe them!

CnC should able to rectify it at no cost if still within the warranty period.

[Jayson]

I would recommend teo hin tyres are kaki bukit techolink. Very good. Rectified my veering left problem after i went like probably 2 to 3 alignment shops.

[keith]

Thanks jayson

[hellokitty]

Sent the car down today and was told to leave the car overnight. Will only be able to collect it tomorrow afternoon. They said high volume and alignment needs time. Well as long as they rectify the issue at no cost to me...One day of inconvenience is still acceptable.

[Tigershark]

hope they get it fixed for you.

[hellokitty]

Just an update. Got my car back this afternoon from pandan loop and it is now much better. Even at low speed, without holding on to the steering wheel, the car is travelling straight. At high speed, the need to pull the steering back to right side is negligible. The service centre acknowledged that there was indeed a problem and changed the bolts. Overall happy with the results and a proper closure to this chapter. Republic auto gets my thumbs up for footing the bill without being asked.

[hellokitty]

Sorry double post